Track your shipment

You will be sent a tracking number directly by our shipping company shortly after your purchase.

- Check your inbox the email will be from BENCIENNI SRL. The email will display a code (for example EDP178642A)  copy and entered the code on the courier website assigned to deliver your package. All information regarding delivery times and methods and direct contact information for the courier are provided in detail and based on the country of destination.

- If you do not receive the tracking email, first check your junk mailbox or contact our customer service.

- The tracking number for orders directed abroad are  generally available 2 to 3 days after the package has been entrusted to the shipping company.